Preparing your Domain to
transfer from Web.com
Getting Started
Before you can transfer a domain:
? Disable domain privacy. If the privacy service forwards incoming
email, check the ʻforward toʼ contact email address for accuracy.
? Confirm your administration email address in the domain registry
records.
? Verify that the domain is unlocked.
? Obtain the domain's transfer authorization code (also referred to as
an EPP or auth code).
Note: Registrar rules vary. Your domain may not be transferable
within 60 to 120 days of registration, a previous transfer, or renewal.
Your account
? Go to: web.com
? Enter your domain name or account number and
password.
? If you do not have your account details, you will need
to contact web.com. Their Support numbers and email
address are on their website.
Step 1: Click customer login.
Step 2: Log in with your domain name or account number and
password.
Step 3: Click Manage My Domain.
Step 4: Disable Privacy. This is required to complete the transfer. If Perfect
Privacy is enabled, click Perfect Privacy on the left hand side of the page. If
Perfect Privacy is off, skip to Step 6.
Step 5: Select Forward all email messages, and then click Cancel
Perfect Privacy.
Step 6: Update Contacts. This step ensures that you will receive all
notifications for your transfer request. Click Domain Contact and verify your
email contacts.
Step 7: Make changes or simply update. Then, click Update
Contact Information.
Step 8: Unlock your domain and Obtain auth code.
Unlocking your domain allows your new provider to transfer the domain. The
auth code will be required by your new domain provider to complete the transfer.
To unlock your domain and obtain our domain authorization code, you will need
to contact Web.com: http://www.web.com/aboutus/default.aspx
You are now ready to transfer your domain.
